Delivery
Shipping & Returns
We ship worldwide. Below you'll find delivery estimates, costs, and our returns policy for each service.
Delivery
Shipping by Region
Calculated at checkout · Free on orders over ₦150,000
Same-day delivery available in Lagos for select items.
Calculated at checkout · Free on orders over CA$300
All customs duties and taxes are included in the displayed price.
Flat rate or calculated at checkout
Import duties may apply depending on your country. These are the responsibility of the recipient.
Calculated at checkout · Free on orders over $400
Import duties may apply. UNIGUISE is not responsible for customs delays.
Calculated at checkout based on destination
Contact us before ordering to confirm we ship to your country.
Delivery estimates begin from the date of dispatch, not the date of order. Made-to-order pieces have separate production timelines — see the made-to-order page for details.
Returns
Returns Policy
Ready-to-Wear
Items may be returned within 14 days of delivery, unworn, with all original tags attached and in original packaging. Sale items and intimates are final sale.
Made-to-Order
Made-to-order garments are crafted specifically for you and are non-refundable. We will, however, correct any errors in craftsmanship or measurement at no charge.
Fabrics & Accessories
Cut fabric cannot be returned. Unopened fabric bolts and accessories may be returned within 14 days if unused and in original condition.
Process
How to Return
Contact us
Email uniguise@gmail.com within 14 days of delivery with your order number and reason for return.
Receive a return label
We'll email you a prepaid return label within 1–2 business days.
Pack and ship
Pack the item securely in its original packaging. Drop it at the designated carrier location.
Refund issued
Once we receive and inspect the item, your refund is processed within 5–7 business days to the original payment method.
Questions about a specific order? Contact us directly.